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Data protection declaration

In the following we inform you about the collection of personal data when using our website. Personal data is all data which is directly and personally related to you, e.g. name, address, e-mail addresses, user behavior. We have taken extensive technical and operational precautions to protect your data from accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security procedures are regularly reviewed and adapted according to technological progress.

1 Responsible for data processing

Responsible body within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR):

Tentacontrol GmbH
Sternstraße 108
20357 Hamburg, Germany

The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

2 Contact option to contact the Data Protection Commissioner

Telefon: +4940 37 86 71 0

Contact person: Gunther Kohn
E-Mail: dataprivacy@tentamus.com

3 Your rights

You have the following rights towards us with regard to personal data concerning you:

3.1 General rights

You have the right of access, rectification, cancellation, restriction of processing, objection to processing and data transferability. If processing is based on your consent, you have the right to revoke this consent with effect for the future.

3.2 Rights in data processing according to legitimate interest

Pursuant to Art. 21 para.1 DSGVO, you have the right to object at any time to the processing of personal data concerning you on the basis of Art. 6 para.1 e DSGVO (data processing in the public interest) or Article 6 para.1 f DSGVO (data processing to safeguard a legitimate interest) for reasons arising from your particular situation; this also applies to profiling based on this provision. In the event of your objection, we will no longer process your personal data unless we can prove compelling grounds for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

3.3 Rights in direct advertising

If we process your personal data for direct marketing purposes, you have the right pursuant to Art. 21 para. 2 DSGVO to object at any time to the processing of personal data concerning you for the purpose of such advertising, this also applies to profiling insofar as it is associated with such direct marketing.

In case of your objection to processing your personal data for direct marketing purposes, we will no longer process your personal data for these purposes.

3.4 Right of appeal to a supervisory authority

You also have the right to complain to the responsible data protection supervisory authority about our processing of your personal data.

4 Collection of personal data when you visit our website

When using the website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security. The legal basis for this is Art. 6 para. 1 f DSGVO:

IP address, date and time of the request, time zone difference to Greenwich Mean Time (GMT), content of the request (specific page), access status/HTTP status code, amount of data transmitted in each case, website from which the request comes, browser, operating system, and its interface, language and version of the browser software.

5 Contacting us by e-mail

When you contact us by e-mail, the data you provide (your e-mail address, if applicable your name and your telephone number) will be saved by us in order to answer your questions. If this involves information on communication channels (e.g. e-mail address, telephone number), you also agree that we may contact you via this communication channel in order to respond to your request. You can of course revoke this consent at any time in the future.

We delete the data arising in this context after the storage is no longer necessary, or limit the processing if statutory retention obligations exist.

6 Applications

You can apply to our company electronically, especially by e-mail. We will of course use your details exclusively for processing your application and will not pass them on to third parties. Please note that unencrypted e-mails are not transmitted with access protection.

If you have applied for a specific position and it has already been filled or if we consider you suitable for another position, we would be happy to forward your application within the company. Please let us know if you do not agree to a forwarding.

Your personal data will be deleted immediately after completion of the application process or after a maximum of 6 months, unless you have expressly given us your consent for a longer storage of your data or a contract has been concluded. The legal basis is Art. 6 Para. 1 a, b and f DSGVO and § 26 BDSG.

7 Use of cookies:

When you use our website, cookies are stored on your computer. Cookies are small text files that are stored on your hard disk in the browser you use and through which certain information flows to the place that sets the cookie. Cookies cannot run programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.

This website uses the following types of cookies, the scope and functionality are explained below:

7.1 Transient Cookies

These cookies are automatically deleted when you close your browser. This includes in particular the session cookies. These cookies save a so-called session ID, with which different requests of your browser can be assigned to the common session. This will allow your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close your browser.

7.2 Persistent Cookies

These cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in the security settings of your browser.

7.3 Prevention of cookies

You can configure your browser settings according to your wishes and refuse the acceptance of third party cookies or all cookies, for example. Please note that you may not be able to use all functions of this website.

8 social bookmarks

So-called social bookmarks (e.g. from Facebook, Twitter and Google+) are integrated on our website. Social Bookmarks are Internet bookmarks that allow users of such services to collect links and news messages. These bookmarks are only included on our website as a link to the corresponding services. After clicking on the integrated graphic you will be forwarded to the page of the respective provider, this means only in this case user information will be transferred to the respective provider. For information on the handling of your personal data when using these websites, please refer to the respective data protection regulations of the providers.

9 Data transmission

A transfer of your data to third parties does not take place, unless we are legally obliged to do so, or the transfer of data is necessary for the execution of the contractual relationship, or you have previously expressly consented to the transfer of your data.

As far as our service providers are in contact with your personal data, we ensure within the scope of the order processing according to Art. 28 DSGVO that these comply with the regulations of the data protection laws in the same way. Please also note the respective data protection information of the providers. The respective service provider is responsible for the content of external services, whereby we check the compliance of the services with the legal requirements within the scope of reasonableness.

It is important to us to process your data within the EU/EEA. However, we may use service providers who process data outside the EU/EEA. In these cases, we ensure that an appropriate level of data protection is established at the recipient prior to the transfer of your personal data. This means that a data protection level comparable to the standards within the EU is achieved via EU standard contracts.

10 Data security

We have taken extensive technical and operational precautions to protect your data from accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security procedures are regularly reviewed and adapted according to technological progress.

Use of Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. (following: Google). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymisation on these websites, your IP address will previously be reduced by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide the website operator with further services associated with website and Internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.

As far as data is processed outside the EU/EEA and there is no level of data protection corresponding to the European standard, we have concluded EU standard contractual clauses with the service provider to establish an appropriate level of data protection. The parent company of Google Ireland, Google LLC, is based in California, USA. A transfer of data to the USA and access by US authorities to the data stored by Google cannot be ruled out. The USA is currently considered a third country from a data protection perspective. You do not have the same rights there as within the EU/EEA. You may not be entitled to any legal remedies against access by authorities.

The data processing is based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time here. The legality of the data processing operations already carried out remains unaffected by the revocation.

Further information on data protection at Google is to be found here: https://policies.google.com/privacy

LiveChat

In our live chat you have the opportunity to contact Tentamus employees directly and to clarify your questions in a conversation in the form of a real-time chat.

For our live chat, we use LiveChat Inc. As far as data is processed outside the EU/ EEA and there is no level of data protection corresponding to the European standard, we have concluded EU standard contractual clauses with the service provider to establish an appropriate level of data protection. LiveChat is headquartered at 101 Arch Street, 8th Floor Boston, MA 02110, USA. A transfer of data to the USA and access by US authorities to the data stored by LiveChat cannot be ruled out. The USA is currently considered a third country from a data protection perspective. You do not have the same rights there as within the EU/EEA. You may not be entitled to any legal remedies against access by authorities.

LiveChat Inc. uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to and stored by LiveChat on servers in the United States.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Further information on data protection at “LiveChat” can be found in the provider’s data protection declaration at: https://www.livechatinc.com/privacy-policy/

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